How Okteto delivers end-customer excellence by using MonetizeNow over competitors

by

Matthew Black

   |    

March 1, 2024

How Okteto delivers end-customer excellence by using MonetizeNow over competitors
How Okteto delivers end-customer excellence by using MonetizeNow over competitors
“Our biggest customers need ramp deals. I was blown away when I saw MonetizeNow run through an example ramp deal with full configuration. The deal looked great and all the analytics were spot on. MonetizeNow has a next level understanding of our type of business. When I asked competitors for a similar example they thought I was a rocket scientist - they didn’t get it.”
- Joey Davidson, Sales Strategy and Operations at Okteto

Situation

Okteto was ready to scale. To do so, the team needed a monetization engine to fully streamline this next chapter of growth. Okteto was looking to evolve;

From......To
Highly manual quoting & billing processesFully automated CRM to GL processes
No visibility into discounting or adherenceComplete observability, reporting, and reaction into sales actions
Billing errors & invoices falling through the cracks100% autonomous and exhaustive billing
Manual review of data for managing contracts and entitlementsSimple, standardized, data elements for best-in-class customer management

Most critical to the Okteto team were,

  1. Data: exhaustive, simple, intuitive, to have the right insights to make informed decisions to run the business.
  2. Error-free: reducing manual errors, inconsistencies, and gaps that in aggregate can lead to missed revenue generation or collection.
  3. Simplicity: give time back to Sales and Finance to focus on business growth over administration.

Why Okteto selected MonetizeNow?

Okteto reviewed a handful of potential solutions to their needs including Cacheflow, Salesforce CPQ, and MonetizeNow. In their investigation, the Okteto team used the collection of their goals to elevate their potential partners, but above all was the desire to enable their go-to-market process. Their monetization partner needed to support their go-to-market process, not be curbed to fit their technology purchase.

This is where competitors fell short, and MonetizeNow shined.

“Our biggest customers need ramp deals. I was blown away when I saw MonetizeNow run through an example ramp deal with full configuration. The deal looked great and all the analytics were spot on. MonetizeNow has a next level understanding of our type of business. When I asked competitors for a similar example they thought I was a rocket scientist - they didn’t get it.”

MonetizeNow offered a simple, non-technical, implementation that gave confidence to the Okteto team that using the platform would be headache-free and always correct.

Also important to the team, MonetizeNow was also able to offer:

  • The usage of Standard Salesforce Objects to enable simple CRM-side analytics, and provide unprecedented visibility.
  • Dynamic Terms & Conditions to eliminate the need for hunting down the correct Order Form from Finance or Legal and ensure the correct terms are always accompanying the correct type of deal.
  • Highly flexible, completely automated billing processes to go from invoice generation to record of payment in the correct accounting ledger without any intervention.

How it’s improved the business 

  • 100% Executives, Sales, Finance, & RevOps happiness with rapid onboarding and day-to-day usage.
  • 100% error-free quotes
  • 100% automation (no manual copying of data from Quote to the CRM, no manual generation of invoices, credits, payment records)
  • Guardrails on more sophisticated deals to ensure they are meeting their end-customer’s needs while still aligned with business goals 
  • Reduction in days sales outstanding (40 days)

Key Takeaways

By implementing MonetizeNow's CPQ & Billing platform, businesses are sure to get a partner that fully enables their entire go-to-market and monetization processes. Particularly for ramp deals, and upsells, MonetizeNow is able to provide a simple, enjoyable, process for sales and a clean set of data and analytics for RevOps to enable growth and margin expansion. By providing a fully integrated quoting to billing process, MonetizeNow completely eliminates the possibility for missed or incorrect invoices, creating an enjoyable process for your end customer.

If you’re interested in learning more about MonetizeNow, please check out our product page or schedule a demo.

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